What will my package look like?
Orders are mailed in plain envelopes, packets or brown boxes, depending on the size and nature of your order. There is no reference to Pulse & Cocktails on the parcel so no one will know you’re ordering from us.
On your credit or debit card statement, your transaction will show as a payment to P & C Trading.
3-5 Working Days
£3.50 or free on all orders over £30
Express Next Day Delivery
1 Working Day
£4.50 or free on all orders over £40
1 Working Day
£9.95 – Orders must be placed by 3m on Friday for delivery the next day.
Click and Collect at a Pulse and Cocktails Store
2-3 Working Days
Free on all orders. Order must be over £15 to qualify for this service.
Click and Collect at a Local Collection Point via Hubbox
2-3 Working Days
£3.50 or free on all orders over £30.
- For orders £30-£39.99: upgrade to Next Day Delivery for £1
- For orders £30-£39.99: upgrade to Saturday Delivery for £6.45
- For orders £40+: upgrade to Saturday Delivery for only £5.45
Click & Collect Local Collection Point
We are delighted to offer our customers a new convenient and discreet Click & Collect service with over 1,500 collection points nationwide. This service allows you to pick up your goods when you want and at a Collection Point location that’s convenient for you.
Our Click & Collect local collection point service is available on orders over £15 and is free of charge on orders £30 and above. For orders, £15-£29.99 standard delivery charges apply.
Please do not attempt to collect your parcel without having received your confirmation email. Read more about our Click and Collect service here.
Collect from a Pulse and Cocktails Store
Collect your order from your local Pulse & Cocktails store. This service is available on orders £15 and over and is free of charge. Orders placed before 4 pm Monday to Friday will be delivered and ready to collect within two working days.
On the collection of your order, you will be required to show a copy of your ‘order ready for collection’ email and the card used for the purchase or photo ID and your order will be handed to you in its discreet packaging.
Read more about our Click and Collect service here.
Same Day Despatch
For orders placed on Monday to Friday before 3 pm, we aim to despatch on the same day. If your order is placed after 3 pm on any working day it will be despatched the next working day.
Most orders (with the exception of small items) are sent using a Guaranteed Next Day Delivery Service (providing you have qualified for or upgraded to Express Delivery). This requires the recipient to sign for the package and ensures that it is delivered safely and securely. If you request your parcel to be left in a safe place without a signature, we cannot be held liable if it goes missing.
Please note, orders are not dispatched on Saturday, Sunday or bank holidays and if you select delivery to the Highlands it may take longer than specified and the above delivery rates may vary. Read our full discreet delivery details here.
Unfortunately, we are unable to deliver to addresses outside of the UK at this time.
If you haven’t received your order within the expected time period please contact us by email: firstname.lastname@example.org or telephone: 01709 835147 ext 210.