View Menu

Privacy Policy

Pulse and Cocktails Privacy Policy

Our Company Data Protection Privacy Policy refers to our (Pulse and Cocktails, Canklow Meadows Industrial Estate, Rotherham, South Yorkshire, S60 2XL), commitment to treat all personal information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.

With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.

 Over 18’s Only

Due to the nature of our products all users on this website (www.pulseandcocktails.co.uk) must be over the age of 18. If you are under the age of 18 you must not use this website and we never knowingly collect information on anyone under 18.

Scope

This policy refers to all parties (employees, job candidates, customers, suppliers etc.) who provide any amount of information to us.

 

Who is covered under the Data Protection Policy?

Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.

 

Information we may collect about you

As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, e-mail address, phone number, usernames and passwords, digital footprints, photographs, financial and credit card data.

We also use small encrypted files called cookies when you visit our website to help us improve website performance. Please read our Cookie Policy here.

Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply.

Our data will be:

·         Accurate and kept up-to-date

·         Collected fairly and for lawful purposes only

·         Processed by the company within its legal and moral boundaries

·         Protected against any unauthorized or illegal access by internal or external parties

Our data will not be:

·         Communicated informally

·         Stored for more than a specified amount of time

·         Transferred to organizations, states or countries that do not have adequate data protection policies

·         Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically, we must:

·         Let people know which of their data is collected

·         Inform people about how we’ll process their data

·         Inform people about who has access to their information

·         Have provisions in cases of lost, corrupted or compromised data

·         Allow people to request that we modify, erase, reduce or correct data contained in our databases

Marketing and Communications Data

You decide when you hear from us.

After placing an order with us at www.pulseandcocktails.co.uk you will receive service emails such as order confirmations.

If you opt-in to receive marketing emails you will receive all our latest news and discounts. Your email address and personal details will be stored in a secure, third-party email service provider. The service provider will never email you, this is for Pulse and Cocktails use only and enables us to send marketing emails. You have the right to object from receiving these emails by unsubscribing at any time. To unsubscribe you can use one of the three options below:

  • Click the ‘unsubscribe’ link at the bottom of our marketing emails
  • Contact us on customerservices@pulseandcocktails.co.uk and we will remove your personal details from our systems.
  • Writing to Cocktails Ltd, Cocktails House, Canklow Meadows Industrial Estate, Rotherham, South Yorkshire, S60 2XL.

How we use your personal information

Any personal information provided to us is used for the following purposes:

  • To help improve your experience at PulseandCocktails.co.uk
  • To process any payments and fulfil orders
  • Only with your permission, send you marketing communications to notify you of special offers that may interest you.

We do not keep personal data for longer than necessary for the purpose it was provided, and to meet legal guidelines.

Controlling your personal information

We will not sell or distribute your personal information with any third party unless we have your permission or are required by law to do so.

Request to erase your data

In all correspondence with you, you have the right for your personal information to be deleted from Pulse and Cocktails Ltd. systems. You can request your information to be deleted by:

  • Contacting us on customerservices@pulseandcocktails.co.uk and we will remove your personal details from our systems.
  • Writing to Cocktails Ltd, Cocktails House, Canklow Meadows Industrial Estate, Rotherham, South Yorkshire, S60 2XL.

All requests will be processed within one calendar month and will ensure your details cannot be processed by any of our systems. Please note this applies to the processing of your personally identifiable information, not that of the business data which does not fall under the remit of GDPR.

Actions

To exercise data protection, we’re committed to:

·         Restrict and monitor access to sensitive data

·         Data will be processed fairly and lawfully

·         Personal data will not be kept for longer than necessary for the purpose of which it is held.

·         Develop transparent data collection procedures

·         Train employees in online privacy and security measures

·         Build secure networks to protect online data from cyberattacks

·         Establish clear procedures for reporting privacy breaches or data misuse

·         Include contract clauses or communicate statements on how we handle data

·         Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.)

 

Contact Us

If you have any questions, requests or comments, please don’t hesitate to contact us at customerservices@pulseandcocktails.co.uk, or by writing to Cocktails Ltd, Cocktails House, Canklow Meadows Industrial Estate, Rotherham, South Yorkshire, S60 2XL.