View Menu

Batteries

Duracell AAA Batteries

£4
  • 212946962b17d648c4d366eb44bbfb32ee29bdb9

Batteries

Duracell AAA Batteries

£4

More power and longer lasting than other brands (chance’s are you knew that already).

We recommend Duracell batteries for all of our sex toys.

At Pulse & Cocktails, we understand how important discretion is to our customers so naturally we offer a completely discreet shopping service.

All orders are sent out in plain packaging and there is absolutely no way of telling what is inside the parcel or who the sender is, ensuring that your purchase is kept 100% private.

On your credit or debit card statement, your transaction will show as a payment to P & C Trading, so if somebody else does happen to see your card statement they will not know that you purchased from Pulse & Cocktails.

What will my package look like?

Orders are mailed in plain envelopes, packets or brown boxes, depending on the size and nature of your order.

Again, there is no reference to Pulse & Cocktails on the parcel – so no one will know you’re ordering from us.

 

Delivery Information

 

We understand that most customers want their order as soon as possible, so we offer various methods to get your order to you quickly.

 

Service Delivered Cost
Click and collect – Pulse and Cocktails store 2-3 Working Days Free Collect from any of our stores.
Free for orders over £15.
Click and Collect – Local Collection Point 2 – 3 Working Days
2 – 3 Working Days
1 Working Day
Free on orders over £30
Standard Delivery: £3.50
Express Next Day: £4.50
Collect from over 1,500 local collection points
Free for orders over  £30.
Standard charges apply for orders £15 – £29.99.
Standard Delivery 3 – 5 Working Days £3.50 Free for orders over £30.
Express Next Day 1 Working Day £4.50 Free for orders over £40.
Saturday Delivery 1 Working Day £9.95 For orders placed  before 3pm on Friday.

Upgrades

  • For orders £30-£39.99: can upgrade to Next Day for £1
  • For orders £30-£39.99: can upgrade to Saturday Delivery for £6.45
  • For orders £40+: can upgrade to Saturday Delivery for only £5.45

Please note, if you request your parcel to be left in a safe place without a signature, we cannot be held liable if it goes missing.

Click & Collect Local Collection Point

At Pulse & Cocktails, we respect your shopping privacy and understand that whilst you may love our products, it is not always convenient to call into one of our stores. Therefore, we are delighted to offer our customers a new convenient and discreet Click & Collect service with over 1,500 collection points nationwide. This service allows you to pick up your goods when you want and at a Collection Point location that’s convenient for you. Read our full FAQs here.

Our Click & Collect local collection point service is available on orders £15 and above and is free of charge on any order £30 and above.  For orders £15-£29.99 standard delivery charges apply.

Simply, browse our website in private and select the items you require. Payment will be taken using our secure online payment system. Select the ‘Click & Collect Collection Point’ service from the delivery options and choose your nearest local shop. You will receive an order confirmation from us and another email confirming the local store you have chosen from our collection point service. When your parcel is ready to collect you will receive an email confirming that you can go and collect your parcel. There will be no mention of Pulse and Cocktails on the collection email. We will pick and pack your order in plain, sealed packaging ready for you to collect. There will also be no reference to Pulse and Cocktails on any packaging or communication to the collection point so no-one will know where your parcel has been sent from.

Please do not attempt collect your parcel without having received your confirmation email.

 

Pulse and Cocktails Collection

 

Collect your order from your local Pulse & Cocktails store.

This service is available on orders £15 and over and is free of charge.

All orders are fulfilled from our warehouse and shipped to your chosen store.

Orders placed before 4pm Monday to Friday will be delivered and ready to collect within two working days.

We will email you to confirm when your order is ready to collect from your chosen Pulse & Cocktails store, which is usually within 2-3 working days after your order has been placed. Please allow an extra 2-3 days for orders placed Friday to Sunday.

On collection of your order, you will be required to show a copy of your ‘order ready for collection’ email and the card used for purchase or photo ID and your order will be handed to you in its discreet packaging.

Please note, the order cannot be collected without the above and you must wait until you have received the email confirmation before attempting to collect your order, as all orders are processed and dispatched from our mail order centre, not in store.

 

 

Delivery Service

 

Same Day Despatch

 

For orders placed on Monday to Friday before 3pm, we aim to despatch on the same day.

If your order is placed outside of these working hours, it will be despatched the next working day.

Please note, orders placed between Thursday 4pm and Friday 3pm, will be despatched Friday and delivered on the following Monday.

If you require a Saturday delivery, your order must be placed by 3pm on Friday.

Most orders (with the exception of small items) are sent using a Guaranteed Next Day Delivery Service (providing you have qualified for or upgraded to Express Delivery). This requires the recipient to sign for the package and ensures that it is delivered safely and securely.

To avoid missed deliveries, we provide a Tracking ID for all orders to a home/work address, so you can keep track of your parcel on the courier website.

Unfortunately, we are unable to deliver to addresses outside of the UK at this time.

Please note, orders are not dispatched on Saturday, Sunday or bank holidays and if you select delivery to the Highlands it may take longer than specified and the above delivery rates may vary.

Pulse and Cocktails 14 Day Online Return Policy

Our 14-day online returns guarantee means that if for any reason you are not happy with your purchase, you can return it to us in its original condition within 14 days of receipt.

Please note, this policy applies to purchases made online only, if you have made a purchase from a Pulse & Cocktails retail store, please refer to the in store returns policy.

The items must be in their original unopened packaging with any seals and shrink-wrap intact and labels and tags still attached. Please note, we can only accept the return of opened items if they are faulty.

We are unable to exchange items that are not damaged, defective or incorrect after 14 days.

How to return an unwanted product

Wrap the items securely in the original packaging and include the completed returns form.

Returns of damaged, defective or incorrect product

If you receive your order and the contents have been damaged in transit, or it includes an incorrect item, please contact us as soon as you find out. We will request that you return the items to us within 14 days of receipt and where necessary, we will send you a replacement as soon as possible.

How to return a faulty product

You have the right to return a faulty product for replacement or refund within a reasonable period of time. Please keep all the warranty information that accompanies your product, as this will be needed should there be a fault. In the unlikely event that you have a faulty product, wrap the product securely in its original packaging (if possible) and return to us, along with details of the fault, including your original delivery slip, including your name, address and contact number. Please ensure you have followed the operational instructions correctly before returning.

Refunds and exchanges

We aim to issue an exchange or full refund (excluding the delivery charge) as quickly as possible, please allow up to 7 days from receipt of the return to our Head Office.

Send all returns to:

Internet Department

Pulse and Cocktails
Canklow Meadows Industrial Estate
Rotherham

S60 2XL

Contact us:

Email: orders@pulseandcocktails.co.uk

Tel: 01709 835147 extension 210
Please note, online purchases cannot be returned to a Pulse & Cocktails retail store.

We recommend that you use a recorded-delivery service, as we cannot be held accountable for any returns missing in the post.

 

Your item has been added to the basket.

Go to checkout >

Write a review

You may also like