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Please note, for orders placed on Monday to Friday between 8am to 3pm, we aim to despatch on the same day. If your order is placed outside of these working hours, it will be despatched the next working day.

Orders placed Thursday after 4pm and Friday before 3pm, will be despatched Friday and delivered on the following Monday. If you require a Saturday delivery, your order must be placed by 2pm on Friday.

If you have selected 24hr Express, this requires someone to sign to confirm receipt to ensure safe delivery but if you aren’t going to be in then please leave instructions for the driver e.g. leave with neighbour at no.140, or leave behind black bin.

In case of missed deliveries, we provide a Tracking ID that you can use to keep track of your parcel on the courier’s website.

Unfortunately, we are unable to deliver to addresses outside of the UK at this time.

Orders are not dispatched on Saturday, Sunday or bank holidays.

If  you select delivery to the Highlands it may take longer than specified and the above delivery rates may vary.

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