Although we’ve had to shut our physical stores, we’re thrilled to announce that our online store will be operating as normal!
Please see below for updated ordering and delivery information:
* Order & pay online – deliver to home address
* Order & pay online – collect from Post Office/ Royal Mail Collect Point
* Order & pay online – collect from Rotherham store
* Order & pay by phone – deliver to home address
* Order by phone – collect & pay from Rotherham store
We understand that there are a number of products available in-store, that may not have made it on to the website yet. Not to worry, we have now opened up an easy telephone ordering option, so customers can still purchase all their usual favourites and have them delivered to their door or for collection at Rotherham – Our order line is open from Monday to Friday from 9 am – 3:30 pm.
For anything, you can’t find and to place your order, simply call 01709 835147
Telephone orders can be paid for over the phone and delivered to your home address with our discreet, delivery service. You can also collect your telephone order from our click & collect point at the Rotherham store only and pay on collection.
Discreet Home Delivery
Customers can order as normal online as there are no changes to our online ordering and delivery services. We take our customers privacy very seriously, which is why our products come discreetly packaged in plain packaging, with no reference to Pulse and Cocktails or the items inside the box whatsoever, so you can have complete peace of mind when ordering to be delivered to your home.
Please note, for home delivery, there is a standard £3.50 delivery charge or you can get free delivery for orders over £30. There is no minimum spend for home delivery.
In-Store Click and collect (Rotherham Store only)
We have minimised the number of stores offering an in-store click and collect service. This service is now only available at our flagship sexy superstore in Rotherham.
Customers collecting from our Rotherham store will receive an allocated time slot for collection. This service will be available from 9 am to 4 pm, Monday to Friday.
When collecting your parcel, please ensure you are adhering to social distancing rules and are wearing a face mask. Hand sanitiser will be available at the collection point, but we will be doing all we can to ensure that there is little to no contact.
Please note, there is a £15 minimum spend on this service. Orders are to be paid for by card on collection. Contactless payment will be taken where possible. If it is more convenient for you, we are happy to take cash on collection but please ensure you have the correct amount ready on arrival.
Post Office/Royal Mail Click and collect
The click and collect option at a Post Office or Royal Mail collection point is still operating as normal and customers can choose to have their products delivered to their nearest collection point free of charge. When you’re ready to check out, simply select the click and collect option and you can enter your postcode to find your closest click and collect point.
We hope this will make shopping with Pulse and Cocktails throughout this difficult time a little easier for our customers. If you have any questions, please get in touch with us via our social media.
Finally, we want to say a huge thank you to our Pulse and Cocktails family for all of your continued hard work and passion, especially during this crazy time! And of course, a big thank you to you – our loyal customers, for your unwavering support, patience and custom.
We hope to be welcoming you back in stores very soon, hopefully just in time for Christmas! But it’s not all bad news, remember our online store will be operating as usual and rest assured, we have some fantastic deals lined up for you!
Stay safe, stay sexy.
Love P&C xoxo